Some useful information to help pass the time…

I am, like many of us gradually getting used to working from my home office, mine being in the garden. I am luckier than most as it’s a nice space which I can call my own.

The important thing I am finding is to keep to a routine. For me that means to be up and ready at my desk for a regular catch up with our team, each morning, via video conference. To check in with them to see how they are coping, to have a gossip and to plan our days, to ensure we still offer you the same service which you have come to expect from us.
As we near the end of the second week of isolation, I thought I would share with you some useful information on matters which may impact on you or your wider family. Please feel free to share this email and the contents, as you see fit.

Our Holbeach Office

With most of the staff working from home now, we are still manning the office with a reduced staff so that we can deal with the post and take your calls, but in order to protect our staff and you, we would ask you not to drop in but if you have important documents you absolutely need to drop in, rather than post, please put these in our post box outside the office and they will be collected.

Our office hours have been amended considering the current situation and are now 8.45am – 4.00 pm Monday – Thursday and Friday 8.45am – 3.00pm.
Moving to a New House

If you have exchanged contracts and the property you are moving to is “vacant” you can continue with your move but need to follow the related guidance on home removals. Whilst there is no definition of vacant, we assume this means a property where the seller has previously moved out, rather than one where the seller will be vacating the property on the day of completion itself.
A statement from the British Association of Removers advises their members to cancel or postpone any move that has not yet started although this conflicts with the Government advice issued yesterday. So, this needs to be considered where parties have exchanged contracts but have not booked their removals. It also needs to be considered by those who have already booked removals. so even if a property is vacant you may have logistical difficulties in moving into it unless the removal is underway i.e. the removers have started packing. (Source Edwin Coe Solicitors 27/3/2020)
Paying Private School Fees

For clients paying school fees it looks very possible that pupils will not be returning to school before the end of the Summer term. This begs the question will parents have to pay school fees for the Summer term which are normally due at the end of April?
The Chief Executive of the Independent Schools Council has confirmed “that this is one of the issues that will be dealt with at school level, depending on individual policies and contracts with parents.”
The FT over the weekend quoted a solicitor Ellie Spencer of Goodman Derrick; “parents are paying for a service and might be able to argue that the school is not providing that service. Even if the school provides online teaching, this is not the whole service, so parents might be entitled to a discount.”
Therefore, my advice to clients is to hunt down the contract/agreement signed when the children entered the school and find out what provisions are in place. Some of the larger independents maybe in a better position to offer some form of discount or help with fees.
It’s worth noting that school fees insurance normally provides parents with cover against the loss of fees in the case of injury or illness so it’s worth checking your policy.
Private Nurseries

Clients will typically get monthly bills for private nurseries. The April bills are therefore imminent.

Again, the picture seems to be varied. Some nurseries are charging full fees. Others are offering a discount.
The advice would be to check the T&Cs signed at outset. Purnima Tanuku Chief Executive of the National Day Nurseries Association noted that “Whether parents continue to pay fees when a closure is outside a nursery’s control, will depend on the agreements between individual nurseries and their parents.”
University Costs

Students will receive their loans for living costs for the Summer term as scheduled. The tuition fees will also be paid directly regardless of how any teaching will be provided.
Unite, the UK’s largest student accommodation provider said it would allow students to exit their tenancies early and they will have not to pay rent if they inform Unite that they have left or will leave by 5pm on April 10th. However, Private Landlords may expect rent to be continued to be paid. Parents acting as guarantors may therefore need to continue to pay.
Rail Season Tickets

For clients who commute, train companies are saying that annual season tickets will be refunded pro-rata but to get any money back commuters need to have at least 12 weeks remaining on the ticket. This is because they effectively get 12 weeks free travel on a season ticket. Refunds should be paid within 28 days.

 

For any clients using London Transport. TFL have confirmed someone needs at least 6 weeks on an annual season ticket and three days on a seven-day ticket. Apply for a refund via the TFL website.

Flights and Holidays

Having had our own holiday cancelled due to the virus outbreak, I can sympathise with anyone who has been, or is likely to be affected, by this and below is some helpful information:

  • If your flight or package holiday which is scheduled before the 16th April and is cancelled, you are legally entitled to a refund and do not have to accept a voucher or credit note or be forced to rebook with your travel company.
  • If FCO guidance is not to travel this means that it should be possible to claim on travel insurance.
  • BA have confirmed that they will rebook or refund under their “manage my booking” facility. Contact the airlines but most have said please do not unless you are supposed to be travelling within the next 72 hours.
  • For holidays booked after 16th April the situation is less clear and it is a case of “wait and see” at this time.
  • The ‘Which’ guidance may also provide additional information and help. Link below.
  •  https://www.which.co.uk/news/2020/03/coronavirus-outbreak-advice-for-travellers/

Second Opinion Service

During the past few weeks, we have seen an increase in the number of calls we are receiving from friends and family members of clients who are concerned about where they stand with regard to the plans they have been making towards their retirements or just how this current market affects them. They’re unsure of what to do now. If this affects one of your family or friends, then feel free to pass on our details and we will be happy to have a no obligation chat with to see if we can help.
And finally,

I hope you have found some the information in this update to be useful if so, pass it on, if not let me know!
More topical content will follow in the weeks to come, please remember we are open, we will remain open and are here to help.

If you want a chat then simply call me on 01406 424950 or drop me an email to jamie.gordon@lynasvokes.co.uk.
Stay safe, stay at home, protect the NHS and your loved ones.
With kind regards

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Jamie Gordon

Managing Director

We are thinking of you…

It seems that the world has changed, we are being asked by our Prime Minster to stay at home and limit our social contact for the next few weeks, so that we can all do our bit to limit the spread of the Coronavirus, for the good of our families, our neighbours and our wider community.

I want to reassure you that during these challenging times, you and my wonderful staff are my number one priority and we continue to be ‘open for business.’

In light of this we have taken the decision to offer video conferencing rather than conduct face to face meetings, until such time as we are told to go back to normal.

We can be contacted by calling our usual number 01406 424950 or by emailing us at info@lynasvokes.co.uk.

Until we catch up again, keep safe and if you need anything just call us.

 

Kind regards

Jamie Gordon
Managing Director
Lynas Vokes Investments Limited

Christmas Opening Times 2018

Seasons Greetings

To our clients, old and new

Christmas Opening Hours

Monday, 24th December 8.45am to 1pm
Thursday, 27th December CLOSED
Friday, 28th December CLOSED
Monday, 28th December CLOSED
We will re-open as usual at 08:45am on Wednesday, 2nd January 2019
Please note the offices will be closed from 1.45pm on Friday, 21st December for our Office Christmas Party

Staff Changes

Announcement 29th May 2018

This month sees some personnel changes at Lynas Vokes.
We are pleased to welcome to our growing team:

Gwen Campbell

Gwen will join us on 4th June, and has been appointed as the Operations Manager.  Gwen will be responsible for the day to day running of the practice, and has a wealth of experience.

Ian Kinch

Ian has joined us as a Trainee Para Planner and will be studying for his Professional Qualifications to support our Team of Planners.

Emma Barclay

Emma will be moving from her Adviser Support Role to her final stages of training to become a Junior Financial Planner.

New Opening Hours

We now have new opening hours at our office in Holbeach.

Mon – Thu 8.45am – 5.15pm
Fri 8.45am – 4pm

easter opening hours

Easter Opening Hours 2018

Monday, 26th March – 8:45am to 5:15pm
Tuesday, 27th March – 8:45am to 5:15pm
Wednesday, 28th March – 8:45am to 5:15pm
Thursday, 29th March – 08:45am to 5:15pm
Good Friday Friday, 30th March – CLOSED
Easter Monday, 2nd April – CLOSED
We will re-open as usual at 08:45am on Tuesday, 3rd April 2018

Christmas Opening times

Christmas Opening times

Seasons Greetings

To our clients, old and new

 

Christmas Opening Hours
Monday, 18th December 8:45am to 5:15pm
Tuesday, 19th December 8:45am to 5:15pm
Wednesday, 20th December 8:45am to 5:15pm
Thursday, 21st December 8:45am to 1pm
Friday, 22nd December 8:45am to 5:15pm
Wednesday, 27th December CLOSED
Thursday, 28th December CLOSED
Friday, 29th December CLOSED
We will re-open as usual at 08:45am on Tuesday, 2nd January 2018.
Please note the offices will be closed from 1pm on Thursday, 21st December for our Office Christmas Party

New website for Lynas Vokes 2017

Welcome to our new website.  Over the last few months we have been working very closely with our website designers at 79DESIGN to develop something really amazing.

We hope you enjoy the experience on the website, and should you have any feedback, we welcome it all.

Wishing you a Happy New Year from all of the team here at Lynas Vokes, Holbeach.